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Forum Index -> Support & Feedback -> password help
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JennieEl
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Joined: 21 Jul 2011
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Post Tue Nov 29, 2011 6:30 pm   
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Someone sent me a private message and when I tried to get it I had to log on with my password, which I have apparently forgotten.  I clicked on "forgot your password" and got an e-mail back with a link for changing my password.  When I click on it, it tells me I have already activated my account and gives me no option to do anything.  ??  I'm something of an ignoramus about this sort of stuff, but all I did was follow the links.
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Tom
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Joined: 15 Dec 2001
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Post Tue Nov 29, 2011 8:31 pm   
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Works fine for me.  That is the message you get if you already clicked on the link once to reset your password.  Try again and then you can log in with whatever password you want.
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JennieEl
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Joined: 21 Jul 2011
Posts: 393 | TRs | Pics

Post Thu Dec 01, 2011 6:25 pm   
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OK, I'm back in, though I still don't know what my password is unless it is the one you used.  I'm kinda afraid to try to change it.  (And yes, I did put the first one somewhere safe...too safe, apparently.)
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Forum Index -> Support & Feedback -> password help  
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