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Allison Feckless Swooner
Joined: 17 Dec 2001 Posts: 12287 | TRs | Pics Location: putting on my Nikes before the comet comes |
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Allison
Feckless Swooner
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Tue Jan 29, 2002 3:01 pm
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Got the following email today. I thought a few of us might be affected.
News Release
Release date: January 28, 2002
MSR ISSUES CONSUMER NOTIFICATION REGARDING DENALI SNOWSHOES
MODELS AFFECTED: DENALI ASCENT, RED DENALI CLASSIC
SEATTLE, Wash. - MSR has issued a consumer notification regarding all Denali
Ascent and red Denali Classic snowshoes manufactured between September and
November 2001. These snowshoes were made with a different plastic decking
than previous shoes, which tends to crack under extreme flexing or hard
impacts.
To identify the snowshoes in question, retail stores and consumers can look
at two date code dials on the bottom of the shoes. The snowshoes in question
are coded 9/01, X/01 and Y/01. Retail stores with these snowshoes in stock
have been asked to contact MSR immediately to exchange them. Consumers may
also exchange their shoes through their local retailer or by calling MSR
directly at (800) 531-9531.
Erik Flink, snowshoe product group manager, noted, "The typical cracks we've
seen - a cracked toe area, small pieces breaking off the bottom, etc. -
won't generally affect the function of the snowshoe. People will still be
able to use the snowshoes to get back, but they will want to exchange them
when they get home."
Since the discovery of the problem, MSR has returned to producing snowshoes
using the original plastic material, which has proven reliably strong and
durable over the last seven years.
Since their debut in 1995, MSR's family of snowshoes has grown to include
four models designed for a variety of backcountry uses - the Denali Ascent,
Denali Classic, Denali Hiker and Denali Tyker. The popularity and
performance of MSR snowshoes can be attributed to the unique platform design
and to the many features invented by MSR, including steel traction bars for
stability while traversing and flotation tails, which created the first
modular snowshoe system.
Founded in 1969 as a supplier of expedition climbing gear, Mountain Safety
Research currently supplies the outdoor recreation market with stoves,
cookware, snowshoes, water filters, organic dehydrated food, tents,
hydration systems and trekking poles. More information is available on the
company's Web site at www.msrcorp.com or by calling 1-800-531-9531.
# # #
www.allisonoutside.com
follow me on Twitter! @AllisonLWoods
www.allisonoutside.com
follow me on Twitter! @AllisonLWoods
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Slide Alder Slayer Member
Joined: 14 Jan 2002 Posts: 1960 | TRs | Pics
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Naturally my snowshoes are 9/01. No info on the MSR website but I did e-mail them for more information. Thanks!
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Benjamin Member
Joined: 20 Dec 2001 Posts: 146 | TRs | Pics
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Benjamin
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Tue Jan 29, 2002 8:06 pm
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Lucky me! Only one out of three pairs will need to go back. Thanx for the heads up Allison!
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scot'teryx Armchair Alpinist
Joined: 27 Dec 2001 Posts: 183 | TRs | Pics Location: Livin' large in Mill Creek |
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scot'teryx
Armchair Alpinist
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Wed Jan 30, 2002 12:29 am
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where on the snowshoe is this label?
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scot'teryx Armchair Alpinist
Joined: 27 Dec 2001 Posts: 183 | TRs | Pics Location: Livin' large in Mill Creek |
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scot'teryx
Armchair Alpinist
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Wed Jan 30, 2002 11:25 am
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scot'teryx wrote: | where on the snowshoe is this label? |
Never mind, I found it - and I dont get new shoes
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Izebel Member
Joined: 30 Jan 2002 Posts: 1 | TRs | Pics
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Izebel
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Thu Jan 31, 2002 11:34 am
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Well ... my brand new (like I bought them last Saturday and used them once on Sunday) red show shoes were X/01. I exchanged them for a black pair at the Redmond REI last night and had no problems thanks to Allison's post. (REI was not yet aware of the recall but they are now.)
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Allison Feckless Swooner
Joined: 17 Dec 2001 Posts: 12287 | TRs | Pics Location: putting on my Nikes before the comet comes |
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Allison
Feckless Swooner
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Thu Jan 31, 2002 1:44 pm
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I am on MSR's press mailing list. It is not surprising that we got the info before the retailers. Happens all the time.
www.allisonoutside.com
follow me on Twitter! @AllisonLWoods
www.allisonoutside.com
follow me on Twitter! @AllisonLWoods
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JimK Member
Joined: 07 Feb 2002 Posts: 5606 | TRs | Pics Location: Ballard |
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JimK
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Thu Feb 07, 2002 5:41 pm
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Mine are OK. Thanks for the update.
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