Forum Index > Full Moon Saloon > Another shoutout to a company with good customer service.
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moonspots
Happy Curmudgeon



Joined: 03 Feb 2007
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Location: North Dakota
moonspots
Happy Curmudgeon
PostFri Nov 24, 2017 11:00 pm 
Well, this is interesting. I have a handheld GPS that I noticed had suffered damage from leaking batteries this summer. Out of curiosity, I checked with the battery manufacturer's website to see if they offer any replacement, or assistance for repair. After a few e-mails back and forth with pictures of the batteries, date and manufacture codes, etc, they happily offered me the cost of a new replacement GPS - $216.45. So, it appears that Energizer actually means it (and will follow through) when they advertise that their batteries will not leak or they will replace any damaged electronics! I don't have check in hand yet, but at this point, I suspect that will not be a problem.

"Out, OUT you demons of Stupidity"! - St Dogbert, patron Saint of Technology
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bobbi
stillaGUAMish



Joined: 13 Jul 2006
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Location: olympics!
bobbi
stillaGUAMish
PostSat Nov 25, 2017 9:24 am 
good to know ... thanks

bobbi ૐ "Today is your day! Your mountain is waiting. So…get on your way!" - Oh, the Places You’ll Go! By Dr. Seuss
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MtnGoat
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Joined: 17 Dec 2001
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Location: Lyle, WA
MtnGoat
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PostTue Nov 28, 2017 2:30 pm 
That's amazing. Good for them. And now they get free good press!

Diplomacy is the art of saying 'Nice doggie' until you can find a rock. - Will Rogers
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