I have the MSR snowshoe and they have been working fantastically. the straps are breaking, as plastic getting brittle with age. Has anyone successfully replace these with something else other than the same plastic straps?
i have used my ski straps as a stop gap as the original straps broke in the field. if anyone has a cheap source of ski straps i'm also all ears. been seeing them about the same price or more per piece.
I donít know, but Iíve had real good service by bringing in gear to the MSR repair shop in south Seattle. They fixed a guyís snowshoes while I was there. (Free) worth a call though a bit of a drive... I got a new stove (free) and a bunch of stakes!
I had a horrible experience with the MSR shop. The decking on my snowshoes was getting abraded due to the design (which was fixed on newer models). I thought they would redeck them and it would be done. Instead they installed new crampons. Old ones were a bit corroded, but good for another 10 years. Definitely did not need to be replaced. I called them up after they mailed them back to me and they said it costs too much to redeck them. I said it's a lifetime warranty.
In the end they mailed me a couple patches of deck material that I can glue on and maybe get another couple of years of usage from.
I've brought snowshoes to MSR on multiple occasions with varying results. First was told there was a 3 year warranty but I was only slightly outside of that so they fixed it anyway. The last experience was highly positive and they never asked about the time frame... however, it was a crampon issue and they have a new style so they are very aware of the old crampon style issue. (I left with a repaired snowshoe, new strap keepers and a brand new Reactor stove- unrelated to snowshoes).
My take on this:
They sell replacement straps. In 3 pairs of Lightnings over 10 years, the straps never wore out. I suspect this means they will not replace your straps in-house without a charge since you can just buy new ones. BUT: If your showshoes are older crampon style (with the longer gap between the two prongs), they may replace your crampons and it's possible those will be the straps- one of my current lightnings had crampon issues- I ended up with one new set of straps/crampons on that snowshoe.
If you do bring them in and get new straps, I'd love to know!
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