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Cyclopath
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Joined: 20 Mar 2012
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Cyclopath
Faster than light
PostWed Sep 07, 2022 4:50 pm 
After several years, I need a new valve stem to put air into my bike tires. Because I have aerodynamic race wheels, I want the smallest valve I can use. The folks who make my wheels make a kit with everything I need. But I keep getting an error when I try to search their website to buy it. I called today to see if I can order one over the phone. They said no: they will send me a new kit, they won't accept my money for it. Just go be a happy customer. Enve wub.gif

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Sculpin
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Sculpin
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PostThu Sep 08, 2022 7:34 am 
Cyclopath wrote:
But I keep getting an error when I try to search their website to buy it. I called today to see if I can order one over the phone. They said no: they will send me a new kit, they won't accept my money for it.
Sure, but it will be a cold day in hell before they fix the error on the website, because the person who wrote the code was a summer intern and no one else knows how to do it. clown.gif

Between every two pines is a doorway to the new world. - John Muir

Cyclopath
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reststep
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reststep
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PostThu Sep 08, 2022 8:47 am 
These are tubeless tires you are talking about?

"The mountains are calling and I must go." - John Muir
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Cyclopath
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Joined: 20 Mar 2012
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Location: Seattle
Cyclopath
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PostThu Sep 08, 2022 9:47 am 
reststep wrote:
These are tubeless tires you are talking about?
I've enjoyed tubeless greatly. I went from a flat per month to less than one per year. But yeah normally the inner tubes come with their own valves and since I'm not using tubes I need valve stems that attach to the rims directly.

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