I'm a big fan of Therm-a-rest but wanted to pass something on.
I had a Neo Air X Therm go dead flat on me (after about an hours sleep). Total head scratcher as it was fine during its previous outing and I try to be protective of it, and I'd guess it had a total of 30 nights use. I'll spare the drama of not being able to find the leak (soap/water) in the field and the consequences.
So, off it goes to Therm-a-rest. 3 or 4 weeks later back comes a brand new mattress. Great, but I was spooked by not knowing what had happened.
Talking to them it was said that the issue is micro tears that are impossible to perceive and that "less than 1% of product develops them." So, nice to have a new mat but I'm still somewhat spooked and wondering if I should be carrying a 3/4 length Z rest as backup.
Other advice their tech rep had was to reduce the air pressure by 1/3 if leaving it in a tent for the day (to accommodate solar generated expansion).
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