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Anne Elk
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Anne Elk
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PostMon Jan 22, 2024 9:42 pm 
I've been noticing an intermittency in receiving the admin email notices of replies to various threads I'm watching. It seems to have been happening for a few weeks. Some, from old threads I watch but haven't posted to recently still show up, others that I've posted to more recently, started, then the notices stop. Once I noticed, I made sure certain threads were still "checked" to follow the topic. Anyone else experiencing this?

"There are yahoos out there. Itís why we canít have nice things." - Tom Mahood
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Route Loser
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PostWed Jan 31, 2024 9:52 am 
Yes, I can't identify a pattern, but I have been receiving very few email notifications in the past month or so.

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Anne Elk
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Anne Elk
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PostWed Jan 31, 2024 11:15 am 
Since I posted I've been looking at the topics I usually keep following, and they're definitely not showing up. And yet, the odd one or two does. I've begun to reset the "watch this post" toggle to see if that fixes things.

"There are yahoos out there. Itís why we canít have nice things." - Tom Mahood
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PostWed Jan 31, 2024 12:09 pm 
Toggling it did not change anything for me. I didn't get a notification of your reply, and I don't believe I receive any for newer threads. I've received one notification out of the past 15 or so posts in the Name That Lake thread, which I've been subscribed to for awhile.

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Anne Elk
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Anne Elk
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PostFri Feb 16, 2024 8:57 pm 
Well, this confirms it: I've not looked at the site for a few days, and had a PM from a member sitting in my inbox for which I didn't get an email notification. I'm going to PM Tom about it.

"There are yahoos out there. Itís why we canít have nice things." - Tom Mahood
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Tom
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Tom
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PostFri Feb 16, 2024 10:20 pm 
Did you check spam folder? Beyond that there's no reason emails wouldn't be sent other than server problems sending email.

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zimmertr
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zimmertr
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PostSat Feb 17, 2024 8:29 am 
The last four DMs I've received didn't trigger email notifications (including Spam Folder). I also don't get thread bump notifications consistently either.

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Anne Elk
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Anne Elk
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PostSat Feb 17, 2024 3:19 pm 
Tom, nothing from NWH is going into my spam folder. I checked, but why would it if gmail had been consistently sending the admin emails to my inbox? It would be hard to say at this point when I noticed the problem. I did a search in Gmail for the NWH admin address to pull up everything I've received in the last several months. It looks like some stuff has come through, other things not. One thing I noticed is that some of the threads I've followed for the longest time have stopped triggering email notices - like "Picture of the Day". But not getting notice of a PM stood out. I'll keep closer tabs on it and report again later. dizzy.gif

"There are yahoos out there. Itís why we canít have nice things." - Tom Mahood
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bk
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bk
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PostSat Feb 17, 2024 9:01 pm 
Zero email notifications for watched-topics, or for PMs, have worked in the past week or so for me...

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Tom
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Tom
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PostSat Feb 17, 2024 9:16 pm 
Test for notification.

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Tom
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Tom
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PostSat Feb 17, 2024 9:19 pm 
I don't really use email notification so haven't noticed the quirks. That said I just turned on notifications for PM and this topic, as well as picture of the day. Only got notification for the new PM so good news is I can replicate and it doesn't seem limited to topics with lots of subscribers, so hopefully can figure out what's going on.

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zimmertr
TJ Zimmerman



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zimmertr
TJ Zimmerman
PostSat Feb 17, 2024 9:22 pm 
What SMTP provider do you use? As I understand it, most email clients mark email as spam or even drop it based on the sender's domain's "reputation". This is why it's difficult to self-host mail servers because almost all major clients like Gmail will drop mail from your domain. Provided everything is configured correctly, It's possible that other customer's usage of your provider has tanked its reputation and clients are starting to refuse the mail.

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Tom
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Tom
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PostSat Feb 17, 2024 9:39 pm 
In the phpbb configuration there is an option to use a SMTP server for email but it's not enabled, so I believe the software just uses the native php functions to send emails. I did finally got a notification for this topic and I suspect it's because you replied, not me, so maybe that's why I didn't get the test notifications, it won't notify you of your own replies. doh.gif I guess I'll have to wait for someone to post something in picture of the day to see if I get notified for that topic as well. It's possible the end client is blocking our emails, could might be limited to gmail or some service that thinks the email notifications are spam. I use yahoo as my client.

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Tom
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Tom
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PostSat Feb 17, 2024 9:46 pm 
This might explain it. If so, how arrogant of them. https://support.google.com/a/answer/81126?hl=en

bk
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Tom
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Tom
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PostSat Feb 17, 2024 10:02 pm 
I guess this explains a lot of weird stuff as of late. Some members unable to reset password via email link, some new users not getting email self activation links, etc. What a cluster if gmail is actually blocking everything we send.

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